Usage policy

Our Usage Policy (also referred to as our "Acceptable Use Policy" or "AUP") applies to anyone who can submit inputs to OpenModel's products and/or services, including via any authorized resellers or passthrough access, all of whom we refer to as "users." The Usage Policy is intended to help our users stay safe and promote the responsible use of our products and services.

The Usage Policy is categorized according to who can use our products and for what purposes. We will update our policy as our technology and the associated risks evolve or as we learn about unanticipated risks.

• Universal Usage Standards: Our Universal Usage Standards apply to all users and use cases.
• High-Risk Use Case Requirements: Our High-Risk Use Case Requirements apply to specific consumer-facing use cases that pose an elevated risk of harm.
• Additional Use Case Guidelines: Our Additional Use Case Guidelines apply to certain other use cases, including consumer-facing chatbots, products serving minors, and agentic use.

OpenModel is a passthrough gateway: we do not routinely inspect the content of your Inputs or Outputs. We enforce this Usage Policy using request metadata (such as the model requested, token counts, request rates, and account activity), reports we receive, and abuse signals from upstream model providers. Upstream providers apply their own safety systems and may independently block or modify outputs. If we learn that you have violated our Usage Policy, we may throttle, suspend, or terminate your access to our products and services. Any handling of your Inputs and Outputs is described in our Privacy Policy.

If you believe that model outputs are potentially inaccurate, biased or harmful, please notify us at [email protected]

This Usage Policy is calibrated to strike an optimal balance between enabling beneficial uses and mitigating potential harms.

Universal Usage Standards

Do Not Violate Applicable Laws or Engage in Illegal Activity

Do Not Compromise Critical Infrastructure

Do Not Compromise Computer or Network Systems

Do Not Develop or Design Weapons

Do Not Incite Violence or Hateful Behavior

Do Not Compromise Privacy or Identity Rights

Do Not Compromise Children's Safety

Do Not Create Psychologically or Emotionally Harmful Content

Do Not Create or Spread Misinformation

Do Not Undermine Democratic Processes or Engage in Targeted Campaign Activities

Do Not Use for Criminal Justice, Censorship, Surveillance, or Prohibited Law Enforcement Purposes

Do Not Engage in Fraudulent, Abusive, or Predatory Practices

Do Not Abuse our Platform

Do Not Generate Sexually Explicit Content

High-Risk Use Case Requirements

Some use cases pose an elevated risk of harm because they influence domains that are vital to public welfare and social equity. For these use cases, given potential risks to individuals and consumers, we believe that relevant human expertise should be integrated and that end-users should be aware when AI has been involved in producing outputs.

As such, for the "High-Risk Use Cases" described below, we require that you implement these additional safety measures:

• Human-in-the-loop: When using our products or services to provide advice, recommendations, or in subjective decision-making directly affecting individuals or consumers, a qualified professional in that field must review the content or decision prior to dissemination or finalization. You or your organization are responsible for the accuracy and appropriateness of that information.
• Disclosure: If model outputs are presented directly to individuals or consumers, you must disclose to them that you are using AI to help produce your advice, decisions, or recommendations. This disclosure must be provided at a minimum at the beginning of each session.

"High-Risk Use Cases" include:

• Legal: Use cases related to legal interpretation, legal guidance, or decisions with legal implications.
• Healthcare: Use cases related to healthcare decisions, medical diagnosis, patient care, therapy, mental health, or other medical guidance. Wellness advice (e.g., advice on sleep, stress, nutrition, exercise, etc.) does not fall under this category.
• Insurance: Use cases related to health, life, property, disability, or other types of insurance underwriting, claims processing, or coverage decisions.
• Finance: Use cases related to financial decisions, including investment advice, loan approvals, and determining financial eligibility or creditworthiness.
• Employment and housing: Use cases related to decisions about the employability of individuals, resume screening, hiring tools, or other employment determinations or decisions regarding eligibility for housing, including leases and home loans.
• Academic testing, accreditation and admissions: Use cases related to standardized testing companies that administer school admissions (including evaluating, scoring or ranking prospective students), language proficiency, or professional certification exams; agencies that evaluate and certify educational institutions.
• Media or professional journalistic content: Use cases related to using our products or services to automatically generate content and publish it for external consumption.

Additional Use Case Guidelines

• All consumer-facing chatbots, including any external-facing or interactive AI agent, must disclose to users that they are interacting with AI rather than a human. This disclosure must be provided at a minimum at the beginning of each chat session.
• Products serving minors, including organizations providing minors with the ability to directly interact with products that incorporate our API(s), must implement additional safeguards appropriate for the intended audience.
• Agentic use cases must still comply with this Usage Policy. Autonomous agents, tool-using models, and multi-step workflows must respect the same usage standards as direct API calls.